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New Contributor
Posts: 3
Registered: ‎09-19-2014

Changed ink on Canon MP620 and no longer prints

MP620. No longer prints after ink change
New Contributor
Posts: 3
Registered: ‎09-19-2014

Re: Changed ink on Canon MP620 and no longer prints

This happens with Dell laptop on USB or Network,also Dell Notebook on Network (not tried USB).The printer was working perfectly before the change,cartridgesare.

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Changed ink on Canon MP620 and no longer prints

Hi Lruthday,

 

If the printer was printing fine prior to the ink change, please remove the recently installed ink tanks and print head from the printer, then reseat them in the printer, ensuring that all tape has been removed from the bottom of the ink tanks.  Once this has been performed, if the ink still does not print, please follow the steps located at the link below to perform at least one cleaning and two deep cleanings on the printer to try and get the ink to print:

 

Print Head Cleaning

 

Print Head Deep Cleaning

 

If the ink still does not print after performing the cleanings, the printer will require servicing.  Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.

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