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New Contributor
951michael
Posts: 3
Registered: ‎03-05-2020

Canon ts9120 touch screen

‎08-19-2020 11:07 AM

  My touchscreen on my ts9120 is busted.  Can I operate this printer from a software application?

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shadowsports
Posts: 3,199
Registered: ‎11-19-2017

Re: Canon ts9120 touch screen

‎08-20-2020 10:10 AM

Greetings,

Some functions might be possible, but you will run into issues if you cannot use the touch screen to make certain selections or if you cannot clear errors.

 

My advice, replace it.

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
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Darius
Posts: 858
Registered: ‎11-13-2019

Re: Canon ts9120 touch screen

‎08-27-2020 11:14 AM

Hi 951michael.

 

In addition, if the printer is still within the warranty period, I encourage you to contact support through https://mycanon.usa.canon.com to take advantage of your warranty options.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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