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Canon software for MP Pixma 240

pallen38
Apprentice

Had to restore HP 110 desktop to original factory settings and lost all software installed, including for Cannon Pixma 240 and cannot find disc.  Upgraded to Windows 10 from 8.1. Downloaded Easy PhotoPrint EX from canon website (Isn't same as original download after installing windows 10.  It worked fine there but looked different.).  Can print and copy, but cannot scan.  Hit scan button and the two little dashs go around and around for :30 sec then back to 1.  Thoughts?  Have I installed  wrong software or am using it incorrectly?  Has Canon changed the sotware since I originally bought the printer?  thx   

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi pallen38,

 

Canon will not issue drivers for this model to support the Windows 10 operating system. The Windows 7 or Windows 8 drivers should function in the Windows 10 environment with some limitations which are currently unknown to Canon.

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