08-26-2018 08:50 AM
I have a Canon TS9020 which has been working quite admirably since I puchased it some time ago. This morning I printed a DVD with no problem. I then attempted to print a second DVD and every time I try to do it the printer pulls in the disc like it usually does and then ejects the disc and says the disc hasn't been inserted. The reflecting panels on the tray are clean. I've tried reseating the disc in the tray to no avail. I've searched the knowledge base but it doesn't show this particular problem.
08-26-2018 09:19 AM
Hi vbalbert,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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