Canon TS8251 - Error = paper jam but no paper jam found

[AlanBD]

I am getting an error message with support code 1300 that states there is a paper jam in my TS8251 printer.  I have removed all the removable parts and reinstalled them and there is no paperjammed in the printer. Any help would be apreciated.

[Tiffany]

Hi AlanBD,

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.