02-09-2021 09:32 AM
my brand new printer just ran out of its factory ink so i purchased the Canon 245 compatable ink from Staples yesterday. I went to install the new cartridge and it wont register. The printer is not realigning itself after install or before install. its just doing literally nothing.
there is the proof. please help
02-09-2021 11:20 AM
Best suggestion I can offer. Use Canon branded OEM inks... then you don't have to deal with incompatibility.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
02-09-2021 11:28 AM
02-09-2021 11:25 PM - edited 02-09-2021 11:29 PM
You said "Canon Compatible"... not Canon brand so this could lead someone to believe you didn't buy OEM Canon ink.
If it was Canon branded ink, I'd suggest checking that any tape covering the contacts was completey removed. You can also try removing and reseating the cartridge and powering the printer off, unplugging from power, reconnecting and powering back on.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
02-10-2021 09:05 AM
02-12-2021 03:46 PM
Hi tailzunleashed,
Based on the video that you provided, it would appear that you do not have the color ink cartridge installed. This would be the cause of the error that you are experiencing.
The PIXMA TS3320 requires that you have both the color and the black ink cartridges installed in order to use the PIXMA TS3320.
02-12-2021 04:47 PM
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