03-11-2018 01:47 PM
Since I upgraded my operating system to MAC OS High Sierra -Version 10.13.3, I can no longer use the Canon Solution Menu for scanning. I had Yosemite before and made the change on Friday, 3/9/2018. Is there a driver I can download to fix it? I am hard wired to my MAC. My printer is PIXMA MP600 Model MG8220.
03-11-2018 02:03 PM
You can get the most up-to-date software from our site HERE.
If you've updated and you still have problems, you'll want to reach out to support. They're available weekdays from 10am to 10pm (ET) at 1-800-OK-CANON (800-652-2666).
If you're outside of the USA, you'll want to contact Canon in your country/region for support. Contact information can be found HERE.
03-12-2018 10:37 AM - edited 03-12-2018 10:38 AM
Completely uninstall and reinstall the printer. The OS is supported.