Canon Pixma TS6350 problem with printing A4 photos

[Calopteryx]

Hello everyone,

I recently purchased a Canon Pixma TS6350 to print photos, but I'm having some problems with it. When I print photos on A4 paper, the first sheet only gets printed about 2/3, then the ink fades to blank. Then a second sheet gets printed normally, even though I input only one sheet. I've tried it multiple times, it only happens with A4 photo print. I also had the issue with 10x15 paper where the printer would leave the middle blank, but I resolved it by installing a windows update. Has anyone encountered this issue or could provide a solution? Thanks in advance and Best Regards.

[Tiffany]

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the commmunity is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.