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New Contributor
Posts: 3
Registered: ‎04-06-2019

Canon Pixma TR7520 Warning dialog when printing only in black

Have my printer setup to only use the PGBK cartridge but every time I print and "warning" dialog appears (telling me i may not get the best print quality etc) on the pc that I have the acknowledge first before the printing actually starts. Very annoying. How do I get rid of this? 

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Product Expert
Posts: 1,093
Registered: ‎11-19-2018

Re: Canon Pixma TR7520 Warning dialog when printing only in black

Hi jimkarl,

 

So we can best assist you, please let us know what version of Windows you are using and what program you are printing from when the message appears.

 

If this is a time sensitive mater, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays). 

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New Contributor
Posts: 3
Registered: ‎04-06-2019

Re: Canon Pixma TR7520 Warning dialog when printing only in black

Windows 7 (32 bit)

any program. Chrome, Netscape, Adobe, email etc.. Acts the same no matter where I'm printing from

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Product Expert
Posts: 1,093
Registered: ‎11-19-2018

Re: Canon Pixma TR7520 Warning dialog when printing only in black

Hi jimkarl,

 

If you are printing anything with color then that error is going to appear since its set to use the black ink. Please be advised that if you set the printer to grayscale, the printer is using the color inks to make gray so you are still using the color cartridges.

 

I have checked the printer driver and there is no way to turn this message off.

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New Contributor
Posts: 3
Registered: ‎04-06-2019

Re: Canon Pixma TR7520 Warning dialog when printing only in black

Is there a setting that ONLY uses the black cartridge?

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