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New Contributor
Posts: 2
Registered: ‎07-26-2017

Canon Pixma MX495 - "Please wait a while" error/bug

Hello,

 

Recently I have stumbled upon a weird bug/error.

 

Every single time I put the printer on, the display shows "Ready Copy A4" for a couple of seconds and then I get this message: "Please wait a while". It doesn't matter if it is plugged into the router (or on wifi) or not, the message is still appearing. At this point it is basically unsuable.

 

Please advice, thanks!

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Canon Pixma MX495 - "Please wait a while" error/bug

Hi miealex,

 

Please turn off the printer, unplug the power cord and leave it out for at least 10 minutes, then plug it back in and turn it back on to try and reset the printer.  Should you still experience difficulty, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 2
Registered: ‎07-26-2017

Re: Canon Pixma MX495 - "Please wait a while" error/bug

Thank you, Ramona. I tried what you suggested but the error reappeared after re-plugging it Smiley Sad
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Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Canon Pixma MX495 - "Please wait a while" error/bug

Hi miealex,

 

Since the issue continued after resetting the printer, the printer may require servicing.  We ask that you please contact a Canon technical support representative here for further assistance.  A representative will be happy to assist you free of charge.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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