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Canon Pixma MX334 - Error: Cannot Communicate with scanner

4lucks
Apprentice

I have printed a test page from the printer itself (network configuration page), but when I try to scan or print through the computer (mac os), I receove the follwoing error message:

 

Cannot communicate with the scanner for these reasons:

-scanner is turned off

-USB cable is disconnected

 

Pleasecheck and try again.

Scanner driver will be closed.

2.156.0

 

 

THe scanner is turned on and the USB cable is connected. 

I am using a MAC. 

I have unistalled the software and reinstalled. Its the same error message. 

Please help. 

 

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