05-19-2015 09:08 AM
I have printed a test page from the printer itself (network configuration page), but when I try to scan or print through the computer (mac os), I receove the follwoing error message:
Cannot communicate with the scanner for these reasons:
-scanner is turned off
-USB cable is disconnected
Pleasecheck and try again.
Scanner driver will be closed.
2.156.0
THe scanner is turned on and the USB cable is connected.
I am using a MAC.
I have unistalled the software and reinstalled. Its the same error message.
Please help.
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