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Canon Pixma MG6620 back vertical stripe when copying or scanning

pbrough
Apprentice

Can anyone help solve this problem? A black vertical stripe appears on the left side of print outs when copying or scanning only. The stripe is about 1/2 inch wide. I've cleaned al lthe glass several times and reinstalled all software but the problem still exists. Thank you.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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