Hi sabyr85,
You can try cleaning the encoder film of the printer by following the steps shown here to see if this will resolve the double-printing issue being experienced. If you still experience difficulty, we ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) for further assistance. A Canon technical support representative will be happy to help. There is no charge for this call.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
