12-03-2014 09:00 PM
Came home from work today, saw my printer was powered down. Unplugged and re-powered the unit up and all that came on was a solid orange light on the front rightof the printer. Cannot get the machine to respond in any way.Please help.
12-08-2014 07:40 AM
If you have the printer plugged into a surge protector, please plug it directly into a wall outlet, then try to power the printer back on. If that doesn't work, please try another outlet in the room, or in another room if possible, and then try to power the printer on again. If the printer still does not power on, it will require servicing. Please call or email us at one of the methods on the Contact Us page for further assistance.
02-07-2015 03:23 PM
I did that and no dice. The solid orange light still appears and there is no reponse form the printer. I cannot find the meaning of this in the user guide. What does this mean? Thanks.
12-15-2017 11:28 AM
01-29-2019 11:53 AM
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.