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Occasional Contributor
Posts: 9
Registered: ‎11-18-2018

Canon Pixma MG3600 won't print?

oonly had this printer for a couple of weeks, since converting to Windows 10 from 7.

It worked for a couple of sessions, but will not now?

I have tried "troubleshoot" in win 10, but nothing found.

Can anyone offer some advice please?

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Moderator
Posts: 1,251
Registered: ‎10-25-2012

Re: Canon Pixma MG3600 won't print?

Hello, bobmax!

 

So that the Community can help you better, we will need to know exactly what model printer you're using (it's usually on the top or front of the unit), any error messages you're seeing, and how you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If you're in the United States, and this is an urgent support need, please click HERE, and enter your product information to find your support options.

 

If you're outside of the USA, please click HERE to find support options in your country.

 

 
Thanks and have a great day!

Occasional Contributor
Posts: 9
Registered: ‎11-18-2018

Re: Canon Pixma MG3600 won't print?

Canon Pixma MG3600

 

"An error occurred while printing."

 

conected by USB3

 

Thank you.

Occasional Contributor
Posts: 9
Registered: ‎11-18-2018

Re: Canon Pixma MG3600 won't print?

[ Edited ]

OK, just spent hslf an hour finding and downloading the latest drivers.

And although I have some info on the screen in a reverse "L" botom right of my PC that I can print phots and start cloud printing (whatever that is?)plus other "useful" icons. I still have the "An error occurred while printing."

Is this a faulty printer that I should  send it back?

Occasional Contributor
Posts: 9
Registered: ‎11-18-2018

Re: Canon Pixma MG3600 won't print?

[ Edited ]

Has everyone gone away for Chrismas?  Smiley Very Happy

Product Expert
Posts: 123
Registered: ‎11-19-2018

Re: Canon Pixma MG3600 won't print?

Hi bobmax,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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