08-08-2017 09:00 AM
My canon MG7550 has suddenly stopped printing wirelessly from my Mac and shows as 'Printer not connected' when trying to print. Having tried to delete and reinstall the printer software, I can't get through the set-up as the printer could not be found. It looks to be connected to the router ok (it is coming up ok as an AirPrint printer on my iphone, just not from my mac). I have tried disabling IPv6 and LAN DRX settings as suggested in another post to no avail. I also helpfully cant find the USB cable as I have only ever printed wirelessly.
Any ideas as its infuriating me!
08-08-2017 09:34 AM
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
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