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Canon PIXMA TS51020--Says offline

jj50000
Apprentice

New printer. Set up drivers and was working for a day and plugged it into smart surge [rotector.  I went to use it and said Printer was turned off wrong bc did it from phone. ISP number and network info was correct when printed out. Went to print and said printing but nothing came out said offline. Please help me get it onlne and working. Googled it and did their steps and no luck. Any thoughts and help. Thank you.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi jj50000,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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