01-04-2018 12:57 AM
01-04-2018 07:29 AM
My Solution was to reinstall the Canon IJ Network Tool. Before then, the scanner only worked sporadically: I had to constantly restart it to secure the wifi connection.
Canon, please update your drivers!
01-19-2018 06:10 AM
Ihave an iMac using Mac OS10.13.2 High Sierra. I had the same problem with MP Navigator quitting. However you can still scan using Mac software. Go apple/System Preferences/Printers & Scanners and click on Canon MX870 series. This brings up a scanner window which works for me.
02-04-2018 08:19 PM - edited 02-04-2018 08:24 PM
I am experiencing the same problem. Unable to print or scan with the Canon MX870. This printer was a work horse! Canon could have at least warned their customers they will no longer support this model for MacOSX development. Instead they left their loyal supporters of their products in the dark.
Most people would have bought new printers during the black Friday holiday sale (Nov. 2017) had we known. Amazon had a plethora of new printers (Canon and others for ridiculously cheap prices). HighSierra was released at the end of September and it is February 4th, 2018 and still no mention of what is going to happen regarding the MX870 driver.
I am really disappointed in Canon customer service. Just be honest guys! Do not keep us waiting in the dark. If you are going to write the driver and share it please do so. If not, just say this model printer is slated to be decommissioned from future support and be done with it. Communication with your loyal customer base is key to keeping your customers.
Keep the thread going and I hope more people add to it so Canon can just give us a straight answer. Thanks everyone.
02-13-2018 09:20 AM
Can you help us by posting the link for downloading the 10.11 driver? I am on Cannon website and can't find it... If this works I will be overjoyed! Can't afford to buy a new printer/scanner and I use the MX870 every day! Thanks!
02-17-2018 07:18 AM
Would be grateful if would post the link for downloading the 10.11 driver. MacLove seems to have received it but I cannot find it.
02-26-2018 10:26 PM - edited 02-26-2018 11:08 PM
Same problem for me. I'm running High Sierra 10.13.3. The Canon driver for 10.11 doesn't work for me.