Printer/Multifunction Support

[samarth]

My printer suddenly stopped being detected by laptops. It was working fine before on same laptop. 

I also installed the new drivers available online on a different laptop to see if it is driver issue, but it is not. Printer not detected when connected via USB.

I also Installed new cartridges to check - still doesnt work. However hard button function viz Copy works fine.

I various factory reset options available online but doesn't help. 

Reaching out to experts. Please HELP!

[James_C]

Hi samarth,

In order to properly assist you, I will just need to know what operating system you are running? 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI