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New Contributor
Posts: 1
Registered: ‎02-03-2019

Canon PIXMA MG 3022 scans half page properly and half very light.

[ Edited ]

I'm at my wit's end! I'm trying to scan documents for school and every page comes out half readable and half so light it can barely be read. I've reinstalled drivers and even added the printer to a brand new computer and ran the calibration stuff. Any help would be greatly appreciated. 

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Product Expert
Posts: 921
Registered: ‎11-19-2018

Re: Canon PIXMA MG 3022 scans half page properly and half very light.

Hi RyanG40,

 

Does the same issue happen when you make a copy directly from the printer? If it does, there may be a issue with the scanning element.

 

We look forward to hearing from you.

 

Please note: If this is a time sensitive matter, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays). 

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