08-19-2018 07:50 PM
I have had this Canon MG7720 printer for over a year now. It has been working flawlessly.
I am having issues with My Image Garden v3.6.1.
I print a DVD label on my dvd and it prints each one faded out and not true colors.
When I print the same exact image file on standard paper, it prints perfectly.
Ideas?
08-20-2018 03:01 PM
Hi justasiam,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
08-21-2018 11:30 AM
Thank you for the reply. I did call tech support and it turns out that the faded print was due to the label on the dvds I was using. Never seen that before.
Anyway, all solved.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.