04-17-2015 01:25 PM
I can print docs that are stored on my computer but not web pages. When I try to print a web page (including emails and cloud based docs) I see a progress message that says it is printing and then says printing is 100% complete. Next I see a message that the printer is out of toner, but that is not true. I can download the document and then it will print. I have no problem printing directly from my computer. Any advice would be appreciated.
03-18-2018 03:02 PM - edited 03-18-2018 03:03 PM
I'm going to save you a few hours of trouble shooting and frustration that I went through setting up my new MX922.
Change your browser. Chrome will not let you print from the web. Internet Explorer will.
When you use ctrlP to print, the page comes up with all your choices. Bottom left hand corner: print using system dialog.
You will need to click this option from now on to print.
Works great now.
08-31-2019 12:21 AM
Thank you, thank you, thank you! I just spent 2 hours uninstalling and reinstalling, connecting and reconnecting and this printer was 5 minutes away from the dumpster! Mine is a MX490 and it worked fine until the latest Windows update and suddenly couldnt print from the web.