05-11-2014 05:57 PM
06-14-2014 09:12 AM
We can see if performing a roller cleaning on the unit will dislodge the paper. To do this, please follow the steps located at the link below:
If you are still unable to remove the paper from the printer, it will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.