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New Contributor
Posts: 1
Registered: ‎04-29-2019

Canon MX920

My printer will not make copies. I can print copies but I can't make copies

Product Expert
Posts: 178
Registered: ‎04-19-2019

Re: Canon MX920

Hi paper1,

 

To best assist you additional information is needed. Please reply with the requested information.

 

  • How long have you not been able to make a copy (estimated)?
  • When making copies on the printer are these black and white copies or color copies? 
  • Are these copies made using the platen glass (laying flat) or through the document feeder?
  • Can you also include an image of the nozzle check in your reply? Click HERE for information on printing the nozzle check pattern.

 

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