Canon MX920

[paper1]

My printer will not make copies. I can print copies but I can't make copies

[Caemene]

Hi paper1,

To best assist you additional information is needed. Please reply with the requested information.

• How long have you not been able to make a copy (estimated)?
• When making copies on the printer are these black and white copies or color copies? 
• Are these copies made using the platen glass (laying flat) or through the document feeder?
• Can you also include an image of the nozzle check in your reply? Click HERE for information on printing the nozzle check pattern.