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Posts: 1
Registered: ‎08-06-2019

Canon MX870 stopped scanning

I have an MX 870 that I've used successfully for years.  All of a sudden, when I try to scan, I get a "Scan failed" message, no matter which options I choose.  I am using a Dell XPS 15 with Windows 10.  I checked the Twain folder and nothing is in there except the two Canon folders and that one other file mentioned in other postings.

Any idea how to fix this?

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