12-11-2018 08:41 PM
I just replaced the black ink cartridge and I get the message "Check Ink" and an error code U163. The color cartridge is dry because I do not use color. I cannot copy or print. Any suggestions would be very welcome! Thank you!
12-14-2018 12:25 PM
Hi davidh0621,
While the color ink is empty the printer will be in a error state and wont be able to copy or print. To try and clear the low ink warning on the printer you can hold he stop button down for 5 seconds and then release it. This should disable the low ink detector.
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12-14-2018 08:57 PM
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