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New Contributor
Posts: 4
Registered: ‎11-17-2019

Canon MG7720 can't align pageblack print

[ Edited ]

My printer is working OK but the pageblack cartridge prints wavy lines and double text. I have run the print head alignment function several times and it still prints wrong. What other options do I have?20191229_131113.jpg

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Product Expert
Posts: 3,123
Registered: ‎10-16-2012

Re: Canon MG7700 can't align pageblack print

Hello.

 

Try cleaning the encoder strip to see if this will help with your issue.  For more details about this, visit the following link:

 

Cleaning the encoder

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Highlighted
New Contributor
Posts: 4
Registered: ‎11-17-2019

Re: Canon MG7720 can't align pageblack print

[ Edited ]

Thanks for the reply. I did that and nothing is different.

Highlighted
Product Expert
Posts: 3,123
Registered: ‎10-16-2012

Re: Canon MG7720 can't align pageblack print

Hello.

 

If the issue persists after the timing strip has been cleaned, the printer may need to be serviced.  If you would like to get the unit repaired, please check your local listings for any electronic repair shops in your area.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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