12-29-2019 02:22 PM - edited 12-31-2019 04:48 PM
My printer is working OK but the pageblack cartridge prints wavy lines and double text. I have run the print head alignment function several times and it still prints wrong. What other options do I have?
12-31-2019 03:31 PM
Try cleaning the encoder strip to see if this will help with your issue. For more details about this, visit the following link:
01-02-2020 04:17 PM
If the issue persists after the timing strip has been cleaned, the printer may need to be serviced. If you would like to get the unit repaired, please check your local listings for any electronic repair shops in your area.