Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎08-28-2020

Canon MG7720 Printer

I would like to print on 5x7 (approx) stationary from a Word doc. MacBook Pro/Word for Mac. All totally updated. I can create the document in the correct size, but when I send it to the printer, it wants me to put the paper in the upper photo tray. The paper is slightly larger than standard 5/7 photo paper so it doesn't fit. When I the paper in tray 2, I get an error message that says the paper isn't recognized (after I hit the register button). It seems to be that this shouldn't be impossible. It's standard weight paper, just smaller!!!

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement