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New Contributor
Posts: 2
Registered: ‎01-05-2018

Canon MG7120 not printing Yellow

My printer was not printing black at all, so I found some advice in the forum to do maintenance and clean the nozzles.  Then did a deep cleaning.   Now it prints black just fine, but doesn't now print yellow after doing the cleaning.  (It printed yellow before).

Ideas?

Product Expert
Posts: 3,800
Registered: ‎07-28-2014

Re: Canon MG7120 not printing Yellow

Hi kjstongca,

 

When a color is not printing correctly, please open the cover to your PIXMA MG7120 and inspect the ink tanks to make sure they contain ink, replacing as necessary.

 

Once you know all ink tanks contain ink, please perform 2 or 3 deep cleanings.

 

If your PIXMA MG7120 still does not print correctly, please contact our support group using the following link:

http://Canon.us/ContactLI

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