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New Contributor
Posts: 1
Registered: ‎11-08-2019

Canon MG6821 Yellow button on and not working

Hi 

I have Canon Mg6821 printer and I was not usimg it for 2 to 3 months. Today when I plugged it in it is not turning on rather the yellow power light is on as shown in image.

Can you please tell how to fix this

 

20191108_191904.jpg

Respected Contributor
Posts: 1,075
Registered: ‎11-19-2017

Re: Canon MG6821 Yellow button on and not working

Greetings,

This is a power related issue or failure.  Since you haven't used the device in some time, unplug it and wait a few minutes.  Plug it in to a different "known good" power source.  If the issue persists, the product will need to be serviced. 

Rick
Bay Area - CA
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