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New Contributor
Posts: 2
Registered: ‎03-24-2017

Canon MG6320 wil not print, help

Hello I have tried everything - did maintenance, pullout out inkbank and cleaned it over night and nothing. It sounds like it is printing, but it's not. Connection is good. Please help, quickly Smiley Happy

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Canon MG6320 wil not print, help

Hi susie17,

 

To try and get the ink to print, please remove and reseat the ink tanks and print head in the unit by following the steps shown here.  Next, please perform a print head alignment on the unit by following the steps shown here.  If the ink still does not print, please try performing at least one cleaning and two deep cleanings by following the steps shown here.  

 

If the ink still does not print, we ask that you please contact a Canon technical support representative here for further assistance. A representative will be happy to assist you free of charge.

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New Contributor
Posts: 1
Registered: ‎09-19-2019

Re: Canon MG6320 wil not print, help

Please provide technical support contact information/link as I have performed the cleaning steps recommended.
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