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New Contributor
Posts: 1
Registered: ‎12-20-2019

Canon MG3620 1200 error

My computer is telling me the paper output tray is opened. It is not. I just had the ink replaced thikning that was the problem. It was not. I tried a hard reset, air dusting, cleaning and moving things around. It did not help and i cannot clear this error.

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Respected Contributor
Posts: 1,709
Registered: ‎11-19-2017

Re: Canon MG3620 1200 error

Greetings,

Error 1200 on the MG3620 means the printer "thinks" the paper output cover is open.  I realize you said this isn't the case.

 

Please try the following:

 

Please open the cover and power off the printer.  Now disconnect it from power.  Wait a few minutes. 

 

Now close the cover, reconnet to power and turn on the device. 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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