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New Contributor
Posts: 1
Registered: ‎12-20-2019

Canon MG3620 1200 error

My computer is telling me the paper output tray is opened. It is not. I just had the ink replaced thikning that was the problem. It was not. I tried a hard reset, air dusting, cleaning and moving things around. It did not help and i cannot clear this error.

Respected Contributor
Posts: 1,690
Registered: ‎11-19-2017

Re: Canon MG3620 1200 error


Error 1200 on the MG3620 means the printer "thinks" the paper output cover is open.  I realize you said this isn't the case.


Please try the following:


Please open the cover and power off the printer.  Now disconnect it from power.  Wait a few minutes. 


Now close the cover, reconnet to power and turn on the device. 

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