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New Contributor
Posts: 3
Registered: ‎10-09-2018

Canon MG3550 won't print images directly from windows folder or image viewer.

After I had to change hard drive on my PC and reinstall Windows (now Windos 10 Pro version 1803) the printer won't print images (doesn't matter if it's jpeg, png or bmp). It takes paper and makes noise as if it was printing but the page comes out blank.

 

I am able to print txt or docx files normally and also pictures in the document or when I print them from Painting or GIMP, but not direcly from the folder or from any image viewer (I tried two different).

 

Removing the driver and installing it again didn't help. 

 

(Previously accidently posted in wrong subforum, sorry for double posting)

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Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: Canon MG3550 won't print images directly from windows folder or image viewer.

Hi va333,

 

I'm afraid that the PIXMA MG3550 is not a US model, and better assistance can be obtained through Canon UK HERE.  I regret any inconvenience.

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