12-05-2019 06:53 AM
12-05-2019 09:20 AM
Greetings,
Can you provide images of the following please:
1. Nozzle check pattern
2. Plain text
3. Picture with lines.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-05-2019 09:25 AM - edited 12-05-2019 09:26 AM
Based on your other post, you seem to have figured out your problem. Paper feeding issue?
If the inside printer is free or foreign object, damaged rollers, jams, ripped or torn corners of paper and does not feed correctly, the device may require service. You can try a different brand of paper and see if this helps.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
12-06-2019 01:35 PM - edited 12-06-2019 01:36 PM
Hi Nanashannon,
If you have performed printhead cleanings and lines still appear in photos, please try cleaning the encoder.
To do this, please follow the steps outlined in the following article:
https://support.usa.canon.com/kb/index?page=content&id=ART140519
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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