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Canon MG2522 setup won't install into my Mac

gkeller02
Apprentice

Hi I just purchased the Canon PIXMA MG2522 and when I download the software through your website I am unable to install it because it states my computer's OS is too advanced. Will Canon be updating their product? If not, I purchased this for no reason. Any help would be appreciated. 

3 REPLIES 3

Danny
Moderator
Moderator

Hi, gkeller02!

So that the Community can help you better, we need to know which specific version of macOS is running on your Mac. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Hi, my mac is running MacOS 11.5.1. Your product does not give the option to download the setup for this OS. The only ones offered are: macOS 10.11 macOS 10.10/ OS X 10.9 / OS X 10.8 / OS X 10.7

Hi gkeller02,

 

The macOS v11 (Big Sur) driver is available for download from this page:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg...

 

Once that page loads, please choose macOS 11 from the Operating System drop down box:

 

2522.jpg

 

The ICA Driver (scanner driver) and the CUPS Printer Driver are available on this page.

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