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New Contributor
Posts: 1
Registered: ‎12-18-2017

Canon_IJ setup will not work

I have a MG7730 pixus printer, which I'm trying to connect to my macbook pro 10.13.2.

 

I have tried, repeatedly, through different search engines as well, to get the set up .dmg to execute and install, but it simply won't proceed. It opens... and asks me to confirm that I want to proceed with something downloaded from the internet. But then does not do anything more. I've used this link and also this other link, to try and download and install drivers. 

 

I've manually entered an IP address into the printer, and have managed to add it to the Printers & Scanners in System Preferences. 

 

And I've gone through this manual a bunch of times. 

 

The CANON IJ Network thing also is not much help.

 

I would appreciate any advice on how to solve this problem. Thanks. PSD.

 

Screen Shot 2017-12-18 at 22.52.09.png 

Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: Canon_IJ setup will not work

Hi psd,

 

I'm afraid the PIXUS MG7730 is not sold or supported in the US.  Better assistance can be found through Canon Japan HERE.  I regret any inconvenience.

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