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Occasional Contributor
Posts: 5
Registered: ‎06-08-2017

Canon G2200 Wasted ink counter

My G2200 will not stay online anymore. It gives me an error that says the wasted ink tray is full. I’ve tried half a dozen ways to reset the ink “counter”. But none work.
Any way to fix this?
Product Expert
Posts: 921
Registered: ‎11-19-2018

Re: Canon G2200 Wasted ink counter

Hi Rsmith0399,

 

The printer would need to be take to any local electronic repair shop in your area that can service printers. They will need to reset the counter in the printer and replace the waste ink tank.

 

If your printer is still in it's one year warrnty and you have a copy of the paper or online receipt, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

 

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Occasional Contributor
Posts: 5
Registered: ‎06-08-2017

Re: Canon G2200 Wasted ink counter

This is not correct. Canon says they do not have printer repair centers. They said the printer will be replaced if under warranty, but cannot be repaired. This was verified after two calls to Canon customer support.
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