08-29-2019 10:09 PM
08-30-2019 04:21 PM
The printer would need to be take to any local electronic repair shop in your area that can service printers. They will need to reset the counter in the printer and replace the waste ink tank.
If your printer is still in it's one year warrnty and you have a copy of the paper or online receipt, please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.
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09-03-2019 04:07 PM