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Canon G2010 says paper jam, though no paper is present

mockingjeyvi
Apprentice

My printer has been saying that there is a paper jam despite the fact that no paper is visibly stuck or seen. I've tried everything and there's no paper stuck in the printer. What should i do?

1 REPLY 1

Porcha
Rising Star

HI, mockingjeyvi!


Welcome to The Canon Forums, and thank you for your inquiry!  We appreciate your participation; however, we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA.  The Canon Forum is hosted and moderated within the United States by Canon USA.  We are only able to provide support for Canon products manufactured for the US market.  If you live outside the United States, please visit https://global.canon and select your country or region for your support needs.  Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA. 

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