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New Contributor
Posts: 1
Registered: ‎02-15-2018

Cannot scan from PIXMA TS6060

When I try to scan on my Mac it tells me the file is corrupted and to install again.  Have just installed the latest version of image garden, (3.6.1) but the same thing is happening.  I can print to the printer so the bluetooth is working fine and the computer recognises the printer.  Just cannot scan.  Any suggestions.

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Posts: 1,828
Registered: ‎07-08-2013

Re: Cannot scan from PIXMA TS6060

Hi, philipaiden!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

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