04-28-2016 04:33 AM
Pixma MG3560. It is connected directlty to PC with a USB cable. The scanner cannot work. If I try to initiate a scan using software, I get an error mesage from Scangear "Cannot communicate with scanner for these reasons:..." and en error code 5,157,69.
The printer function works fine. I do not believe that the problem is the USB cable.
Is this a Scangear software problem? How do I fix?
Thanks.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
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EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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