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New Contributor
Posts: 1
Registered: ‎01-26-2019

Cannon photo printing black sections as pink

Hello,

 

My Cannon MX922 is printing photos with some black sections turning out pink (see attached photo) I have made sure that all ink cartradges are full (replaced all of them), run a test page and run a nozel test (it was clear). I am using the photo paper that the printer came with. My printer does not have this issue when printing onto normal paper. Please advise what steps I should be taking to try and fix this.

 

Thank you!Printer issue

Highlighted
Product Expert
Posts: 1,065
Registered: ‎11-19-2018

Re: Cannon photo printing black sections as pink

HI ajvv1989,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

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