01-26-2019 09:35 AM
My Cannon MX922 is printing photos with some black sections turning out pink (see attached photo) I have made sure that all ink cartradges are full (replaced all of them), run a test page and run a nozel test (it was clear). I am using the photo paper that the printer came with. My printer does not have this issue when printing onto normal paper. Please advise what steps I should be taking to try and fix this.
01-31-2019 11:20 AM
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you.