07-10-2018 05:56 PM
Both my printer and copier work but when I go to scan it says PC not connected. I have a Dell Inspiron 13 7000 series PC. thx
07-13-2018 11:12 AM
Hi alanbradley,
What version of Windows is installed on your computer?
Are you using your PIXMA MX492 wirelessly or with a USB cable?
Are you using the IJ Scan Utility to scan with your PIXMA MX492?
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