Cannon MX432 Scanner not detected by Windows 10

[anujadalal]

I am using Canon MX432 Printer/Scanner which was working fine till I updated os to Windows 10.

After installing driver for Canon MX432, my printer started working fine. But Windows is still not recognizing scanner.

I tried using IJ Network Scanner Selector but no use. 

Somebody suggested MP Navigator, but I do not find version for Canon MX432.

Error that scanner gives is "PC not connected".

[bcalski]

Arthur,

Unfortunately, the scanner is not available (grayed out) in "Paint".  I really appreciate your efforts!  Sorry this is such a problem.

Bcalski

[ArthurJ]

Hi bcalski,

Since the printer is grayed out in the Paint program, there may be a security or firewall setting on the computer that is not allow the scanner to be selected. At this point I would recommend contacting Microsoft to have them check the firewall or any security programs running on your computer to see if they are blocking the scanner driver.

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[bcalski]

ArthurJ,

That's very disappointing.  Thanks for all your efforts!

[bcalski]

ArthurJ,

I installed a driver with a "WS' ot the end of the name and it works now.

[bvanlente]

So, I have the same problem.  Help my understand what worked:

What did you have to do before installing the driver that worked, if anything?

Where did you get that driver?

Thanks,

Bill