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Can't scan using TR8520 and Canon IJ Scan utility

gsgoldenberg
Apprentice

Pring and scan have bneen working.  Now, when I try to scan, the printer reacts and appears to scan but then cannot communite with the PC over the lan.  Printer and PC are connected to the LAN.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi gsgoldenberg,

 

When you attmept to scan using the IJ Scan Utility, what error appears?  What is the error code that appears at the bottom?

 

 

 

 

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