05-04-2016 06:20 PM
Everything is set up, installed, ready to go for the Canon MX492. I can print from the tablet and my phone but when I try and print from the laptop I get a printer error. I'm not sure what to do from here. Any ideas?
05-04-2016 06:29 PM
Hi, claudiagibson!
Welcome to the Canon Forums and thanks for your post!
What is the operating system of your computer (ex. Windows 7, Windows 8, Windows 10)?
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
05-04-2016 06:39 PM
Oh, sorry! It's Windows 7. The odd thing is when I restarted the laptop, the items in the queue printed.
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